Accessibility Statement

Last Updated: August 2025

At Fresh & Folds Laundry, we are committed to making our website www.freshandfolds.in accessible to everyone, including individuals with disabilities. We believe in equal digital access and are continuously working toward improving user experience for all.

What Web Accessibility Means

An accessible website enables visitors of all abilities to browse, interact, and navigate the site with ease. This includes people using assistive technologies such as screen readers, voice recognition software, keyboard-only navigation, or alternative input devices.

Accessibility Adjustments on This Site

We have implemented a number of adjustments across our website to ensure a more inclusive browsing experience. These improvements were guided by the Web Content Accessibility Guidelines (WCAG) 2.1, and we aim to maintain Level AA compliance. Specific efforts include:

✅ Utilized the Wix Accessibility Wizard to audit and resolve key accessibility issues
✅ Set the default language of the site to English (India)
✅ Ensured a logical content order across all site pages
✅ Established clear heading hierarchies for easy screen reader navigation
✅ Added alt text to all images describing visual content
✅ Applied color contrast combinations that meet WCAG 2.1 standards
✅ Limited or removed motion-based animations to support sensory-sensitive users
✅ Ensured all PDFs and documents uploaded are accessible
✅ Verified that all videos and media include accessible playback options
✅ Designed the site for keyboard-only navigation and compatibility with screen readers

Declaration of Partial Compliance (If Applicable)

Some areas of the website may contain third-party plugins or content that are not fully accessible due to limitations beyond our control. These include booking/payment gateways and external map integrations. We continue to collaborate with third-party providers to enhance accessibility on these sections.

Physical Accessibility at Fresh & Folds

Currently, Fresh & Folds operates primarily as a pickup and delivery-based service. However, should you need to visit our office or facility, please contact us in advance to ensure that any required accessibility accommodations are provided. Physical location visits are by prior appointment only.

Requests, Feedback & Support

We welcome your feedback on the accessibility of Fresh & Folds. If you encounter any barriers, require alternative formats of content, or need further assistance, please reach out to our designated Accessibility Coordinator.

Accessibility Coordinator:
Name: Chetan
Phone: +91 9704787641
Email: chetan@freshandfolds.in
Support Hours: Monday to Saturday, 10:00 AM – 9:00 PM